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Terms of Service

These terms form the agreement between you and Deep Learner Academy when you create an account, enrol in a course, join a workshop or live session, or otherwise use our platform.

Last updated: 20 July 2026 Please read before enrolling
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Acceptance of terms Eligibility Your account Enrolment & access Payments Cancellations & refunds Live sessions & events Certificates Acceptable use Intellectual property Your content Mentors & instructors Organisation accounts Availability Disclaimers Limitation of liability Suspension & termination Governing law Changes to these terms Contact us

01 Acceptance of these terms

By creating an account, enrolling in a course, attending a workshop or live session, or otherwise using the Deep Learner Academy platform (“DLA”, “we”, “us”), you agree to these Terms of Service and to our Privacy Policy, which forms part of this agreement.

If you do not agree, please do not use the platform. If you are accepting on behalf of a college, school, or company, you confirm that you have the authority to bind that organisation.

02 Eligibility

You must be at least 16 years old to create your own account. Learners under 16 may use DLA only where a school, parent, or guardian has enrolled them and accepted these terms on their behalf. You must provide accurate registration details and keep them up to date.

03 Your account

  • Your account is personal to you. Do not share your login, password, or course access with anyone else.
  • You are responsible for all activity that happens under your account.
  • Tell us promptly at info@deeplearner.academy if you suspect unauthorised access.
  • We may suspend accounts that appear to be shared, resold, or accessed by automated means.

04 Enrolment & course access

When you enrol, we grant you a personal, non-exclusive, non-transferable, revocable licence to access that course's content for the access period stated on its enrolment page. This is a licence to learn from the material — not a transfer of ownership.

Course curricula, mentors, schedules, and session timings may change. We may update, reorganise, or retire content to keep it current; where a course is retired we give reasonable notice to enrolled learners and, where practical, access to a replacement.

05 Fees & payments

  • Fees are shown on the relevant course, workshop, or plan page before you pay, and are payable in full at enrolment unless an instalment option is offered.
  • Payments are processed by third-party gateways. DLA does not store your full card details.
  • Prices are inclusive of applicable taxes unless stated otherwise. You are responsible for any bank or currency-conversion charges.
  • We may change prices at any time; a change never affects an enrolment you have already paid for.
  • Discounts, scholarships, and promotional codes cannot be combined unless expressly stated, and may not be applied retrospectively.

06 Cancellations & refunds

All payments made to Deep Learner Academy are final. We do not offer refunds for any payment, under any circumstances, once an enrolment or purchase is complete. Please review the course, workshop, or programme details carefully before you pay.

No refunds. Fees paid for any course, live cohort, workshop, event, certificate, or other service are non-refundable, whether or not you access or complete the programme. Nothing here limits any refund rights you may have under mandatory consumer law.

Enrolments made through a college, school, or employer are governed by that organisation's agreement with DLA, not by this section.

07 Live sessions & events

  • Live sessions may be recorded and made available to enrolled learners. We tell you when a session is being recorded; if you prefer not to appear, keep your camera and microphone off.
  • Do not record, screenshot, or redistribute a live session without our written permission.
  • Behave respectfully in chat and Q&A. Disruptive participants may be removed from a session without refund.
  • Live sessions depend on your own internet connection and device. We are not responsible for problems on your side.

08 Certificates

Certificates are issued when you complete a course's requirements, including finishing the content and passing any assessment. Each certificate carries a unique serial number that anyone can check on our verification page, which displays the recipient's name, course, and issue date.

A DLA certificate records completion of our programme. It is not an academic degree, government accreditation, or professional licence, and we make no promise of employment, placement, or salary outcomes.

We may revoke a certificate obtained through cheating, impersonation, plagiarism, or a chargeback on the enrolment fee. Revoked certificates stop verifying.

09 Acceptable use

You agree not to:

  • Copy, download, record, resell, sublicense, or publicly share course videos, notes, assessments, or other materials.
  • Share your account or let anyone else use your enrolment.
  • Scrape, crawl, or use bots to access the platform, or attempt to bypass access controls, rate limits, or payment.
  • Probe, attack, or disrupt our systems, or upload malware.
  • Impersonate another person, forge a certificate, or misrepresent your affiliation with DLA.
  • Post unlawful, harassing, hateful, or infringing content anywhere on the platform.
  • Use the platform in a way that breaks any applicable law.

Breaching this section may lead to immediate suspension or termination without refund, and to legal action where warranted.

10 Intellectual property

All course content, videos, curricula, assessments, software, designs, graphics, the DLA name, and our logo are owned by Deep Learner Academy or licensed to us, and are protected by copyright and trade mark law. Except for the limited access licence in section 4, no rights are granted to you.

If you believe content on our platform infringes your copyright, email info@deeplearner.academy identifying the work and the material in question, and we will investigate.

11 Content you submit

You keep ownership of the assignments, projects, code, questions, and feedback you submit. By submitting them you grant DLA a non-exclusive, worldwide, royalty-free licence to host, display, and use that content for the purpose of delivering, assessing, and supporting the programme.

We will ask for your separate written permission before using your work, name, or likeness in marketing or testimonials. You confirm that content you submit is yours to share and does not infringe anyone else's rights.

12 Mentors & instructors

Applying to mentor does not guarantee selection. Mentors are engaged under a separate agreement covering scope, compensation, confidentiality, and content ownership. Opinions expressed by mentors during sessions are their own and do not necessarily represent DLA's views.

13 Organisation accounts

Where a college, school, startup, or enterprise buys access for its learners, the organisation is responsible for assigning and removing seats, for the conduct of its users, and for paying the agreed fees. Its administrators can view learner enrolment, progress, and results.

If the organisation's agreement ends, learner access ends with it. Any conflict between a signed organisation agreement and these terms is resolved in favour of the signed agreement.

14 Platform availability

We work to keep DLA available and performing well, but we do not guarantee uninterrupted service. We may carry out maintenance, updates, or emergency work, and will give notice of planned downtime where we reasonably can. Access may also be affected by factors outside our control, including your network, third-party providers, and force majeure events.

15 Disclaimers

The platform and its content are provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Our content is for educational purposes. It is not professional, legal, financial, medical, or career advice, and learning outcomes depend on your own effort and circumstances.

16 Limitation of liability

To the maximum extent permitted by law, DLA and its team are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost opportunities, or lost data arising from your use of the platform.

Our total liability for any claim relating to the platform is limited to the amount you paid to DLA for the specific course or service giving rise to the claim in the 12 months before the claim arose.

Nothing in these terms excludes liability that cannot be excluded by law, including for fraud, or for death or personal injury caused by negligence.

17 Suspension & termination

You may stop using DLA at any time and ask us to close your account. We may suspend or terminate your access if you breach these terms, if payment fails or is reversed, or if we are required to do so by law.

Where we terminate for your breach, no refund is due. Sections that by their nature should survive — intellectual property, disclaimers, limitation of liability, and governing law — continue to apply after termination.

18 Governing law & disputes

These terms are governed by the laws of India, without regard to conflict-of-laws rules. The courts of India have exclusive jurisdiction over any dispute, except where mandatory consumer law gives you the right to bring proceedings in your own place of residence.

Before starting formal proceedings, please contact us — most issues are resolved quickly and informally.

19 Changes to these terms

We may update these terms as our services and the law evolve. The “last updated” date above always reflects the current version. For material changes we give notice by email or on the platform before they take effect. Continuing to use DLA after that date means you accept the updated terms.

20 Contact us

Questions about these terms, a refund, or your enrolment? Get in touch.

Legal & billing enquiries

Email us from your registered address and we will respond as quickly as we can. For general help, use our contact page.

Email  info@deeplearner.academy
Entity  Deep Learner Academy

See also our Privacy Policy.

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